Privacy Policy

1. Introduction

Moka Medical Ltd. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the Hong Kong Personal Data (Privacy) Ordinance (PDPO).

This policy applies to all personal data collected through our website, www.mokamedical.com (our "Site"), and explains our use of cookies.

2. What Data We Collect

We may collect the following personal data when you use our website, particularly when you fill out our contact form:

• Identity Data: Your full name.
• Contact Data: Your email address and phone number.
• Professional Data: Your company name and your role (e.g., "Clinic," "Manufacturer").
• Enquiry Data: Any information you voluntarily provide in the "Message" field.

3. How and Why We Use Your Data

We only use your personal data for the purposes for which it was collected, which include:

• To Respond to Enquiries: To respond to your questions, comments, or partnership requests.
• To Provide Services: To provide you with information about our products and solutions.
• To Maintain Business Operations: For our internal records and to comply with legal requirements.

We will not use your personal data for direct marketing without your explicit consent.

4. Data Security

We are committed to ensuring your data is secure. We have implemented reasonable physical, electronic, and managerial procedures to safeguard and secure the personal data we collect online from unauthorised access, use, or disclosure.

5. Data Retention

We will not keep your personal data for longer than is necessary to fulfil the purposes for which it was collected, or as required by Hong Kong law.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal data to outside parties. This does not include trusted third parties who assist us in operating our website or servicing you (e.g., a website-hosting provider), so long as those parties agree to keep this information confidential.

We may also release your data when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

7. Your Rights (Data Access and Correction)

Under the PDPO, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of any personal data that is inaccurate.

To exercise these rights, please contact us using the details below. We may charge a reasonable fee for processing a data access request.

8. Our Use of Cookies

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.

By continuing to use our Site, you are agreeing to our use of cookies as described in this policy.

We use cookies to enhance your experience on our Site. The cookies we use are for essential functions and performance analysis. We do not use cookies for advertising or to track your browsing habits across other websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data access or correction rights, please contact us at:

Moka Medical Ltd.

Email: legal@mokamedical.com